FAQs - Some of those commonly raised questions
- How long are shipping times?
Your products will ship within one to seven days of your order, and then between two to three weeks to reach your doorstep. We scour the globe for deals, so please be patient with us.
- What's your return policy?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Can I cancel my order?
Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please contact us.
- What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll work with you to correct the issue.
- Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, contact us and we'll work through the issue.